Scoping and Design of the Capacity Development Planning Process

Successful and sustainable capacity development can only occur when there is commitment from individuals who invest in the process from the design stage onwards.

Engaging stakeholders to build consensus from the time of designing the capacity development process is vital to ensure that all country partners are kept informed, consulted and engaged as necessary. Each organisation will have a different role and perspective of the capacity development effort. UNDP works with organisations to bring country stakeholders together, along with tools to outline the scope and process for the capacity development.

UNDP's Offer

UNDP is able to bring together a wide variety of groups working in the health sectors from civil society to government and donor groups.

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UNDP facilitates workshops and consultation meetings for groups to engage in country dialogue and can ensure the views of all country stakeholders from direct implementers to policy makers are reflected.

UNDP develops tools to suit the needs of all groups, and provides examples of successful capacity development activities in different countries.

Activities

1. Analyse stakeholders

Identify all stakeholders and analyse their perspective, level of involvement, preferred methods of communication, and readiness for capacity development. In particular attention should be given to Key Affected Populations (KAPs) and how they can engage with the process.

2. Review institutional arrangements.

Clarify the institutional structure and arrangements for implementing health programmes; with lines of accountability, oversight roles, and staff roles and responsibilities.

3. Define a capacity development team and roles.

Identify organisations and individuals to oversee, manage and support the capacity assessment and planning process and, if possible at this stage, also the implementation. This is particularly important if more than one organisation will be involved in the capacity development.

4. Plan and manage communications.

Schedule and conduct appropriate communications to identified stakeholders, including launches, meetings, workshops, newsletters, surveys, and electronic communications (websites, knowledge sharing systems, emails).

Key Considerations

The following points should be considered when scoping and designing the process.

Use methods appropriate to the context.

The most appropriate communications methods are dependent on the country, culture, organisation(s), context, and situation. For example, a workshop may be more appropriate in some scenarios than a questionnaire given to individuals. Other alternatives include one-on-one discussions or small focus groups.

There is a need for on-going communications and engagement.

Stakeholder engagement and consensus building should be conducted throughout the capacity assessment, planning, and implementation cycle and helps to ensure sustainable and coordinated capacity development.

Country ownership and partnership is critical.

It is important that the organisation(s) that are the focus of capacity strengthening are in charge of and committed to the capacity development programme. Sufficient time and effort should be invested in developing a strong partnership between UNDP and these organisations to ensure that objectives, roles and expectations are articulated, explored and clarified.

It is helpful to identify agents of change.

These are organisations, groups, or individuals that drive change by taking on roles to drive the capacity development process.

Guidance & Tools